I just moved here and haven’t received bins. What do I do?
Your first recycling bins are provided free of charge.
Asheville or Woodfin: Bins can be picked up at our office at 116 North Woodfin Ave in Woodfin. Our office hours are from 8:00 a.m. to 4:00 p.m. Monday through Thursday and 8:00 to 1:00 on Friday.
Fletcher: Please contact the Town Hall at (828) 687-3985.
Hendersonville: Please contact the Public Works Department at (828) 697-3084.
Why does the driver leave some materials in the recycling bin?
Unfortunately, not everything is recyclable. For example, the program only accepts plastic bottles or jugs, but not tubs or other plastic containers (tip: mouth must be smaller than body). Please see the entire list of What can I recycle? including a list of what is not currently recyclable.
Curbside Management • 116 N. Woodfin Avenue • Asheville, NC 28804 • Telephone: 828.252.2532 • Fax: 828.251.2888 • Email
What if my recyclables were not collected?
Occasionally there are delays in our pickups. We may still be by to pick them up later than normal. Unfortunately, however, recycling containers are sometimes missed for collection. If this is the case, please contact Curbside Management at 252-2532. Remember, all recycling containers are to be placed out for collection by 7:00 am on the regular collection day.
May I receive an extra bin?
Yes, you may purchase another bin or you may use other, open, reusable containers that are clearly marked for recycling.
Asheville: These can be purchased for a fee and picked up at our office at 116 North Woodfin Ave in Woodfin. Our office hours are from 8:00 a.m. to 4:00 p.m. Monday through Thursday and 8:00 to 1:00 on Friday.
Fletcher: Please contact the Town Hall at (828) 687-3985.
Hendersonville: Please contact the Public Works Department at (828) 697-3084.
Woodfin: Extra bins are available at Curbside Management.
My bin is broken / destroyed. What should I do?
You may return the broken or destroyed bin and exchange it for another. Or you may use other, open, reusable containers that are clearly marked for recycling.
Asheville or Woodfin: These can be exchanged at our office at 116 North Woodfin Ave in Woodfin. Our office hours are from 8:00 a.m. to 4:00 p.m. Monday through Thursday and 8:00 to 1:00 on Friday.
Fletcher: Please contact the Town Hall at (828) 687-3985.
Hendersonville: Please contact the Public Works Department at (828) 697-3084.
How many bins may I set out?
A maximum of 6 bins per household will be collected. Extra material may be taken to one of the Drop-off centers.
How may I recycle shredded paper?
Place in a paper bag with the top rolled down.
What shall I do with the many moving boxes I have?
Cardboard boxes may be broken down and placed with your recycla-bles (please no more than a 1-ft. stack) or taken to one of the Drop-off Centers. OR you may participate in the MOVING BOX EXCHANGE. Please contact Beverly-Hanks & Assoc. for more info at 828-254-7221.
My regular pickup day falls on a holiday. When will my recycling get picked up?
Generally, only three holidays affect your pickup schedule: Thanksgiving, Christmas and New Years Day (when it falls on a weekday). Your recycling will be picked up on the next business day. Recycling and trash routes are run on all other holidays. For more information contact your municipality or Curbie at (828) 252-2532.
How am I charged for recycling services?
Recycling services are paid for, in part, by a fee on your water bill, taxes or municipality fees. Please contact your City, Town, or County for details.
And if the weather outside is frightful? (Snow or ice)
If inclement weather delays our pickup, please put your recyclables by the curb at your normal day and time. We may pick them up later than normal or we may get them the next day, but we will pick them up. Please put them out and leave them out for us. Thanks!
